Privacy Policy

1. General provisions

1.1. The Service Administrator respects Users' right to privacy and takes the necessary measures to protect personal data.

1.2. This Policy applies to:

• the official project website;
• Telegram bots;
• the Nexo Uploader software;
• the Nexo Unique software;
• other services owned by the project.

2. What data we collect

Depending on the features used, we may collect the following information:

• Telegram ID;
• Telegram username;
• name (if provided);
• the email address provided when signing up on the website;
• the name, email address, and profile picture from the Google account, if the User signs in with Google;
• the IP address and technical request data needed to protect the website from abuse and automated requests;
• information about purchased licenses;
• payment history;
• support requests.

The website account password is stored only as a cryptographic hash by the authentication service provider and is never available to the Administrator in plain text.

We do not collect bank card data.

All payment data is processed directly by the selected payment system.

3. How data is used

The data we receive is used only to:

• issue licenses;
• verify payments;
• provide access to the software;
• provide technical support;
• perform the offer agreement;
• improve the quality of the service;
• ensure security;
• prevent fraud;
• notify users about updates and important changes.

4. Payment information

Payments are made through third-party payment services.

When payments are processed, the Administrator does not receive:

• the bank card number;
• the CVV/CVC code;
• online banking credentials.

This information is processed only by the payment operator in accordance with its own privacy policy.

5. Sharing data with third parties

The Administrator does not sell personal data or share it with third parties, except in the cases listed below.

Data may be shared only to:

• comply with legal requirements;
• process payments;
• provide hosting services;
• prevent fraud;
• protect the legitimate interests of the Administrator.

The website relies on Supabase (authentication and account data storage), Cloudflare (DNS, protection and delivery of website traffic, and Cloudflare Turnstile checks against automated requests), and Google (signing in with a Google account).

6. Data retention

Personal data is kept only for as long as needed to:

• fulfill obligations to the User;
• meet legal requirements;
• keep the service secure.

Once the purposes of processing are achieved, the data may be deleted or anonymized.

7. Information security

The Administrator takes reasonable technical and organizational measures to protect information, including:

• restricting staff access;
• using secure connections;
• regularly updating software;
• security monitoring;
• protecting the server infrastructure.

Despite these measures, absolute security of data transmitted over the internet cannot be guaranteed.

8. Cookies and technical data

The website may use cookies and similar technologies.

They are used to:

• make the website work correctly;
• save user preferences;
• analyze traffic;
• improve the quality of service.

The User can restrict cookies in their browser settings, and optional cookies in “Cookie settings” at the bottom of the website.

9. User rights

The User has the right to:

• find out what data about them is stored;
• request correction of inaccurate information;
• request deletion of personal data, unless this conflicts with legal requirements;
• opt out of informational messages.

10. Links to third-party services

The website, Telegram bots, and software may contain links to third-party resources.

The Administrator is not responsible for the content or privacy policies of such resources.

11. Changes to this Policy

The Administrator may change this Policy without prior notice.

A new version takes effect when it is published on the project's official resources.

12. Contact information

For questions about personal data processing, the User can contact project support through the official contacts listed on the website or in Telegram.

13. Final provisions

Using the website, software, Telegram bots, and other project services means the User fully agrees to this Privacy Policy.

If the User does not agree with this Policy, they must stop using the project's services.